I was frustrated with the problem of no sound coming during the call on Samsung Galaxy Grand Duo phone. I have tried both speaker and headphone but still not sound was coming for both incoming and outgoing call. The call was going fine but neither I can hear anything nor the other party can hear anything. There was not even dial tone, after calling it just a plop sound and call get connected but absolutely no sound at all. I have also checked all settings e.g. Call Settings, Sound Settings etc but nothing has helped. The phone was not on mute, I can hear sound from Music Player both on Speaker and Head Phone, but absolutely no sound during Call. I also checked WhatsApp call and that was working fine, which means the problem was with Call application in Samsung. Thankfully, I found a solution to my problem. Turning off the "Turn Off Screen During Call" solved this problem.
2) You can not even listen to dial tone, just a plop sound before call connects
3) Everything else working fine. you can listen sound on music and songs
4) Even speaker and headphone were not working during the call.
5) The sound is not coming when calling someone or receiving the call though ringtone is working properly, but once you pick the call there was no sound as caller has put the phone on mute.
1) Go to Call setting and uncheck the setting "Turn Off Screen During Call"
2) You can go to Call settings by two ways
Alternatively, you can open the call screen using the shortcut, green phone icon and then click on the bottom right corner of the phone to access call settings.
That's all about how to fix No Sound Coming during Call on Samsung Galaxy Grand Duo GT 19852. Disabling "Turn Off Screen During Call" fixed the issue, let me know if it doesn't work for you.
Symptoms of Problem
1) No sound is coming from call, neither you can listen to anything, neither another party can listen to anything.2) You can not even listen to dial tone, just a plop sound before call connects
3) Everything else working fine. you can listen sound on music and songs
4) Even speaker and headphone were not working during the call.
5) The sound is not coming when calling someone or receiving the call though ringtone is working properly, but once you pick the call there was no sound as caller has put the phone on mute.
How to fix No Sound Coming during Call on Samsung Galaxy Grand
Here are the steps to fix the problem of no sound coming on Samsung galaxy grand duo phone during the call.1) Go to Call setting and uncheck the setting "Turn Off Screen During Call"
2) You can go to Call settings by two ways
- Click on settings, left the corner on your phone
- Select my device and then call
- If checked then unchecked the setting "Turn Off Screen During Call".
Alternatively, you can open the call screen using the shortcut, green phone icon and then click on the bottom right corner of the phone to access call settings.
That's all about how to fix No Sound Coming during Call on Samsung Galaxy Grand Duo GT 19852. Disabling "Turn Off Screen During Call" fixed the issue, let me know if it doesn't work for you.
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